We always try to create the perfect Coastiality experience for you, both in the park on the rollercoaster and in the Coastiality app. In a few cases, however, problems can occur. Here we’ve put together a few suggestions for solutions to help you with the functionality of the Coastiality app. If you cannot find a solution, you can use the support form at the end of the page for your individual request. We’ll then try to help you.

The download or stream doesn’t work


The replay of your adventures stutters badly or does not start


You cannot make any purchases

List of tested devices